Welcome to Bären Hausschuhe (owned by Innovation Keeper SA, Via Merlina 8, 6962 Viganello, Switzerland, CHE-376.021.065). By accessing or using our website, you agree to abide by the following terms and conditions. Please read them carefully.
1. general
1.1 These General Terms and Conditions apply to all purchases made via our website. By placing an order, you agree to these terms and conditions.
1.2 We reserve the right to amend these General Terms and Conditions at any time. All changes will take effect immediately after publication on our website.
2. products and orders
2.1 All products displayed on our website are subject to availability. We endeavor to keep the website up to date. If an item is not available, we will inform you immediately.
2.2 We reserve the right to refuse or cancel any order for any reason, including pricing errors or problems with your payment.
2.3 Orders are deemed to have been accepted when you receive an order confirmation by e-mail.
3. prices and payment
3.1 All prices are quoted in Swiss francs (CHF) and include applicable taxes, unless otherwise stated.
3.2 Payment must be made at the time of ordering using the payment methods available on our website.
3.3 We reserve the right to change prices at any time without notice. However, the price you pay will be the price displayed at the time of your order.
4. shipping and delivery
4.1 We only ship within Switzerland. The shipping costs are calculated at checkout.
4.2 We endeavor to ship all orders within 1-3 working days, provided the products are in stock. Delivery times may vary.
4.3 In the event of delays in dispatch due to items not being in stock, we will inform you as soon as possible.
5. returns and refunds
5.1 If you are not satisfied with your purchase, you can return unused items within 30 days of receipt.
5.2 The return costs correspond to the shipping costs and are borne by the customer.
5.3 Refunds will be issued within 7 working days of receipt of the returned item in its original condition.
5.4 For more information on returns, see our Shipping and Returns page.
6 Warranty and liability
6.1 We warrant that all products sold on our website are of satisfactory quality and fit for their intended purpose.
6.2 Our liability for defective products is limited to a replacement or refund.
6.3 We are not liable for any indirect, special or consequential damages or accidents arising from the use of our website or products.
7 Intellectual property
7.1 All content on this website, including text, images and trademarks, is the property of Bären Hausschuhe or our licensors and protected by copyright laws.
7.2 You may not reproduce, distribute or use any content from this website without our express written permission.
8. data protection
8.1 We are committed to protecting your privacy. For more information on how we collect, use and protect your personal data, please refer to our Privacy Policy.
9 Applicable law
9.1 These General Terms and Conditions shall be governed by and construed in accordance with Swiss law.
9.2 All disputes arising from these General Terms and Conditions are subject to the exclusive jurisdiction of the courts of Switzerland.
10. contact
If you have any questions about these terms and conditions, please contact us via our contact form.